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How bet8 Handles Your Personal Information

When you open an account with us, you share data — your contact details, payment method choices like JazzCash or Easypaisa, and how you use the platform.

Account data kept secureJazzCash, Easypaisa, Raast payment info protectedYour rights — clear and accessibleContact us to request changes
bet8 How bet8 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or remove the personal information we hold on your account, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email, or through the in-app help section on your mobile browser. We aim to respond to data requests within a reasonable period — typically a few business days — and we will confirm receipt when your request is logged.

Live Chat Start a chat session from any page on the platform. Raise your privacy or data request directly and our team will log it immediately.
Email Support Send your data access or deletion request by email. Include your registered mobile number so we can verify your account before acting on the request.
In-App Help Open the help section from your mobile browser account menu. Use the privacy request form there to submit corrections or removal requests on the go.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest, which means information moving between your device and our platform — including payment details tied to JazzCash, Easypaisa or Raast transactions — is not readable in plain form. Account access uses a one-time PIN sent to your registered mobile number, so a stolen password alone is not enough to access your wallet or transaction history. We keep your data for as long as your account is active, and for a period afterwards where required by applicable law in Pakistan.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the mobile interface is used. You can adjust cookie settings in your browser at any time without losing your account access.
Payment Data Handling JazzCash, Easypaisa and Raast transaction references are stored only as long as needed for dispute resolution and regulatory compliance. Full wallet credentials are never stored on our servers.
Account Security Your account login uses OTP verification sent to your registered Pakistan mobile number. We flag unusual login attempts and can lock access at your request if you suspect unauthorised activity.
Data Retention Active account data is retained while your account remains open. If you close your account, we retain only what local law in Pakistan requires us to keep, and nothing beyond that period.

Common Questions About Your Privacy on bet8

Here are the questions we get most often about how personal data works on your account. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, mobile number, email address and the payment method you link — JazzCash, Easypaisa, Raast or bank transfer. We also log your device type and session timestamps for account security.

We share data only with payment processors needed to complete your JazzCash, Easypaisa or Raast transactions, and where disclosure is required under applicable law in Pakistan. We do not sell your data.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide a summary of the personal data we hold on your account.

Yes. Submit a deletion request through live chat, email or the in-app help form. We will remove your data except where retention is required by local law in Pakistan.

Payment references for JazzCash, Easypaisa and Raast are encrypted in transit and at rest. We never store your full wallet PIN or bank credentials on our platform servers.

We keep only what applicable law in Pakistan requires after account closure. Personal data beyond that legal minimum is removed from our systems within a reasonable timeframe after your account closes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.